Refrigerant leak detection case study, supermarket distribution warehouse
A hidden refrigerant leak, found after three years of top-ups.
Every service call fixed a small leak, but the rack kept losing charge. KalderIQ kept pointing back to it until a deeper investigation found the real source.
Download the two-page study (PDF)from go-live to KalderIQ flagging the loss
of recurring top-ups before the source was found
estimated refrigerant and service spend on this one rack
recurring top-ups after the hidden leak was repaired
Every top-up looked like a fix. The spend kept climbing.
The two-page field studyDownload the PDFKalder by 
The problem.
A rack holding about 1,200 lb of R-407F needed 400 to 600 lb top-ups roughly three times a year. Each visit found and repaired a small leak, but the loss continued. No single service call showed the pattern. At that rate the rack was adding around 1,500 lb a year, the same as 125% of its charge, which is EPA’s chronic-leak reporting line for HFC systems since 2026.
What happened.
- KalderIQ flags the loss. Within two weeks of going live in early 2025, KalderIQ flagged an active loss while the rack was still well charged.
- The trend survives two repairs. Technicians repaired leaks twice more, and the data showed the loss continuing both times. A third finding prompted a deeper leak search.
- The real source is found. The leak was on top of a cooler, hidden behind a product box. After it was repaired, the recurring top-ups stopped.
The result.
Continuous history connected what looked like separate incidents into one unresolved problem. KalderIQ supplied the signal; technicians found and fixed the leak.
How the numbers were worked out.
The spend estimate assumes 500 lb per top-up at $35 per lb, about $1,800 in recovery and labor per visit, and three events a year: $57,900, rounded to $58,000. The source doesn’t state the currency. It is prior recurring spend, not audited net savings after subscription costs. The study also estimates about 1,240 metric tons of CO₂e a year using R-407F’s global warming potential. The cost chart in the PDF is a reconstruction. Other, unrelated leaks can still occur. The customer’s name is withheld. Results are specific to this operation.
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