24/7 staffed refrigeration alarm monitoring for grocers

For owners and executives

Refrigeration oversight for grocery owners: protect product, margin and the weekend.

Refrigeration is one of the biggest risks and costs in a grocery store, and most of it is invisible until something fails. Whether you run one store or a national chain, Kalder gives you one view of every store, a staffed desk that answers alarms at night, and early warning on the failures that cost the most.

Questions worth answering first.

Lost product, emergency compressor replacements and refrigerant top-ups rarely show up in one report. Kalder brings them into one place and shows which stores to fix first.

  • What did product loss, compressor replacements and refrigerant cost us last year?

  • Who gets the call when a freezer fails at 3 a.m. on a Sunday?

  • Which stores would we fix first if we knew where the problems were?

What to measure.

Record the baseline before you start, so the results mean something.

Product loss and after-hours incidents

Compressor replacements and emergency service calls

Refrigerant added per store per year

A written scope before you commit.

Turn the initial conversation into a shared evaluation brief. Confirm these items before activating a pilot.

What you provide

Your actual store estate.

Controller models and firmware, available interfaces, store networking and the people who need access. Identify any required hardware and installation work.

Who does what

Know who does what.

Define participating stores, access permissions, operating limits, exclusions and overrides. For monitoring, document who receives the alarm, who assesses it and who contacts the service contractor.

How you decide

Make the decision with evidence.

Agree on the pilot evidence, implementation responsibilities, subscription and monitoring scope, training, support and the complete commercial proposal.

Request a compatibility review

See your stores the way our alarm desk does.

A 30-minute walkthrough with someone who knows refrigeration. Bring your store list and controller types; we’ll tell you what connects and where we’d start.