KalderIQ
Know which store needs a technician, and why.
Leak detection, compressor protection, controller-offline alerts and setpoint audits for every connected store.
- Refrigerant leak detection
- Compressor protection
- Controller-offline alerts
Refrigeration monitoring software and services for grocers.
A staffed alarm desk, analytics that find problems early, and the access your team and contractors need to act on them. Use one, or put them together, from a single store to a national chain.
- Alarm comes inFreezer case, critical high temperature, 3:40 a.m.
- Kalder desk reviews itStore, case, temperature trend and alarm history.
- First contact is calledYour night lead or store manager.
- No answer? Next on your listFacilities or maintenance manager.
- Product at risk? Contractor calledRepair starts while staff move product.
Every step is logged. Your escalation list and rules are agreed per store before go-live. Example times are illustrative.
Alarm Monitoring
A person answers every alarm, day or night.
A staffed alarm desk that watches your stores around the clock and calls the right people.
- A staffed desk, around the clock
- Real alarms get a phone call
- Your contractor, called when it matters
You or your contractorOffice, truck or home
Kalder accountPersonal sign-in. Store permissions checked on every connection.
Store controllerCopeland E2 or E3, Danfoss or Micro Thermo
No shared controller passwords. Each user reaches only the stores they are assigned.
Kalder Remote Connect
Check the controller before anyone drives.
Secure remote access to supported store controllers for your team and your contractors.
- The store controller, from anywhere
- Diagnose before you dispatch
- Access tied to the right people
Kalder Mobile
Alarms and store context on the technician’s phone.
Alarms, store maps, temperature trends and remote access in your technicians’ pockets.
- See the alarm before you arrive
- Find the case on the store map
- Temperatures, setpoints and defrost recovery
Case temperature limits and exclusions are agreed per store before the first event.
Adaptive Load Shed
Earn from demand response without warm cases.
Plan demand-response events across stores and follow each store through recovery.
- Plan the event across stores
- Stores stay in control
- Measure what actually changed
Which one do you need?
Alarm Monitoring answers alarms as they happen, day and night. KalderIQ finds the problems that haven’t become alarms yet: leaks, compressor distress, silent controllers and setpoint drift. Most grocers start with both.
Remote Connect and Kalder Mobile let your team and contractors act on what they see without driving to the store first. Adaptive Load Shed is for stores taking part in utility demand-response programs, with electricity meters read over Modbus or BACnet.
Kalder works with Copeland E2 and E3, Danfoss and Micro Thermo controllers, plus BACnet and Modbus devices.
Read the buyer’s guideWhat KalderIQ looks for, in every store, every day.
The problems that cost grocers the most rarely start as an alarm. They start as a pattern in the controller data.
Refrigerant leak detection
Leak probability, estimated leak rate and history for every connected rack.
Compressor protection
Distress flagged between service visits, before a replacement.
Controller-offline alerts
Know when a store stops reporting, not just when it alarms.
Setpoint management
Case and rack settings checked against your configured corporate standards.
Repeat-alarm analysis
The stores and cases that keep alarming, and the cause behind them.
Rack monitoring
Leaks, compressors, controllers and alarms on every rack, in one ranked view.
See your stores the way our alarm desk does.
A 30-minute walkthrough with someone who knows refrigeration. Bring your store list and controller types; we’ll tell you what connects and where we’d start.