24/7 staffed refrigeration alarm monitoring for grocers

KalderIQ

Intelligent refrigeration monitoring that finds leaks and failing compressors early.

KalderIQ is intelligent refrigeration monitoring for grocery stores. It reads the operating data from your store refrigeration controllers around the clock. It flags racks that are losing refrigerant, compressors running outside their normal envelope and controllers that have stopped reporting, then ranks what needs a technician first.

Actual KalderIQ dashboard showing leak probabilities, controller alarms and priority issues for fictional Brindle & Brook Markets
Actual KalderIQ dashboard · Fictional retailer · Illustrative data · Select to enlarge ↗

What you get.

Refrigerant leak detection.

Each rack gets a leak probability, the detection method behind it, an estimated leak rate and when the loss was last observed. In one distribution warehouse, KalderIQ flagged an active loss within two weeks of going live. Three years of top-ups had never pinned it down.

Compressor protection.

Analytics compare each compressor against its expected operating envelope and surface developing distress between service visits. Your technician gets a reason to look before the crane and the replacement bill arrive. One multi-site grocer went from eleven compressor replacements in two years to none in the following year.

Controller-offline alerts.

A controller that stops communicating can’t send its own alarm. KalderIQ checks connectivity independently and tells you when a store goes quiet, so missing data is treated as a problem rather than a calm night.

Setpoint management.

Compare case and rack settings with your configured corporate standards. Find deviations, missing alarm thresholds and settings that waste energy, store by store, then correct them through your normal procedures.

Repeat-alarm analysis.

See which stores and cases keep alarming, not just the latest notification. A case that alarms every week usually has a setpoint, defrost or equipment problem worth fixing once.

Commissioning and equipment verification.

When a store comes online, or after a remodel, check sensor status, equipment features and setpoint analysis. Confirm the site is properly monitored before you rely on it.

Energy and meter data.

Connect store electricity meters over Modbus or BACnet and see demand and consumption next to the refrigeration findings that drive them.

Reports your team will actually read.

High-priority, leak, alarm, setpoint, commissioning and full-site reports. Export or email them, or schedule saved reports so the right people get them every week.

How it works.

KalderIQ tells you where to look. A qualified technician confirms the cause and makes the repair, whether that is your own team or the contractor you already use.

  1. 1

    KalderIQ flags the issue and ranks it against everything else in your stores.

  2. 2

    Your team opens the store and the equipment, with the data behind the finding.

  3. 3

    A technician goes out knowing what to check. The result shows up in the data.

KalderIQ: common questions

What is intelligent refrigeration monitoring?

Monitoring that analyzes refrigeration data instead of only relaying alarms. KalderIQ looks for the patterns behind refrigerant leaks, compressor failures, offline controllers and setpoint drift, and ranks what needs a technician first.

What is KalderIQ?

KalderIQ is Kalder’s refrigeration analytics software for supermarkets and grocery stores. It turns controller data into ranked findings: likely refrigerant leaks, compressor distress, controllers that have gone offline, setpoint deviations and repeat alarms.

How does KalderIQ detect refrigerant leaks?

It works from the operating data your refrigeration controller already records and looks for the patterns of a system losing charge. That means it can flag slow, persistent losses that a periodic leak check or a single service visit may miss. A technician still locates and repairs the leak.

Which refrigeration controllers does KalderIQ work with?

KalderIQ connects to Copeland (formerly Emerson) E2 and E3, Danfoss and Micro Thermo controllers, and to BACnet and Modbus devices such as electricity meters. Send us your equipment list and we will confirm what can be connected at each store before you commit.

Does KalderIQ replace our refrigeration contractor?

No. It gives your contractor a better starting point: which store, which rack and what the data shows. Many customers share KalderIQ findings directly with the contractor they already use.

What does setpoint management include?

KalderIQ compares temperature setpoints and alarm limits with the corporate standards you configure, and lists deviations and missing thresholds by store and equipment. Changes to live controller settings are made through your approved procedures, not automatically.

See your stores the way our alarm desk does.

A 30-minute walkthrough with someone who knows refrigeration. Bring your store list and controller types; we’ll tell you what connects and where we’d start.