Walk-in cooler and freezer monitoring for grocery stores.
A grocery walk-in holds more product than any case on the floor, and it fails with the door closed and nobody watching. Kalder monitors every walk-in cooler and freezer in your stores, and a person at our alarm desk calls your team, then your contractor, when one goes out of range.
Walk-ins fail out of sight.
Customers notice a warm display case. Nobody notices a warm walk-in until someone opens the door, often hours later. By then a freezer full of meat or a cooler full of dairy may already be lost. The usual causes build slowly: a door left ajar, an iced-up evaporator, a defrost that is not terminating, a failing fan or a refrigeration problem upstream.
What Kalder watches.
- Walk-in cooler and freezer temperatures around the clock
- High and low temperature alarms, answered by a person at our alarm desk
- Temperature trends that point to icing, defrost or door problems before they become an alarm
- Alarms that keep repeating on the same walk-in, and the cause behind them
- Controller connectivity, so a walk-in that stops reporting is not mistaken for a quiet one
- Temperature history for every walk-in in one place
What happens when one fails.
When a walk-in crosses its critical limit, our alarm desk calls your escalation list in order until someone answers, so staff can move product while it is still safe. If the problem needs a technician, we get your refrigeration contractor moving at the same time. Your contractor can check the controller remotely through Remote Connect before driving in.
On the equipment you already have.
Walk-ins on a rack controller and walk-ins on their own condensing unit are both monitored, so every walk-in in the store is on the same alarm desk.
Results from the field.
All case studiesThe Kalder products behind it.
Common questions
Does Kalder monitor walk-in coolers and freezers?
Yes. Kalder monitors walk-in coolers and freezers in grocery stores around the clock, with a staffed alarm desk that calls your team and contractor when one fails.
Who gets called when a walk-in freezer alarms at night?
A person at the Kalder alarm desk calls the escalation list you agree with us, in order, until someone answers, and calls your refrigeration contractor when the problem needs a technician.
Can Kalder find walk-in problems before an alarm?
KalderIQ trends walk-in temperatures and alarm history, so patterns such as repeat alarms, icing or defrost problems can be investigated before they cause a failure.
Do we need to replace our walk-in controls?
No. Kalder connects to the controllers and devices already in your stores.
Further reading.
Find out what Kalder would watch in your stores.
Book a 30-minute walkthrough with someone who knows refrigeration. Not ready for a demo? Send us your store list and controller types, and we’ll tell you in writing which stores connect as they are.