Walk-in cooler and freezer monitoring for grocery stores.
A grocery walk-in holds more product than any case on the floor, and it fails with the door closed and nobody watching. Kalder monitors every walk-in cooler and freezer in your stores, and our staffed alarm desk calls your team and your contractor the moment one needs attention.
Walk-ins fail out of sight.
Customers notice a warm display case. Nobody notices a warm walk-in until someone opens the door, often hours later. By then a freezer full of meat or a cooler full of dairy may already be lost. The usual causes build slowly: a door left ajar, an iced-up evaporator, a defrost that is not terminating, a failing fan or a refrigeration problem upstream.
What Kalder watches.
- Walk-in cooler and freezer temperatures around the clock
- High and low temperature alarms, answered by a person at our alarm desk
- Temperature trends that point to icing, defrost or door problems before they become an alarm
- Alarms that keep repeating on the same walk-in, and the cause behind them
- Controller connectivity, so a walk-in that stops reporting is not mistaken for a quiet one
- Temperature history for every walk-in in one place
What happens when one fails.
When a walk-in crosses its critical limit, our alarm desk calls your escalation list in order until someone answers, so staff can move product while it is still safe. If the problem needs a technician, we get your refrigeration contractor moving at the same time. Your contractor can check the controller remotely through Remote Connect before driving in.
On the equipment you already have.
Walk-ins on your rack controllers and on their own condensing units are both covered. We confirm what connects at each store before you commit.
The Kalder products behind it.
Common questions
Does Kalder monitor walk-in coolers and freezers?
Yes. Kalder monitors walk-in coolers and freezers in grocery stores around the clock, with a staffed alarm desk that calls your team and contractor when one fails.
Who gets called when a walk-in freezer alarms at night?
A person at the Kalder alarm desk calls the escalation list you agree with us, in order, until someone answers, and calls your refrigeration contractor when the problem needs a technician.
Can Kalder find walk-in problems before an alarm?
KalderIQ trends walk-in temperatures and alarm history, so patterns such as repeat alarms, icing or defrost problems can be investigated before they cause a failure.
Do we need to replace our walk-in controls?
No. Kalder connects to the controllers and devices already in your stores. We confirm each store before quoting.
Further reading.
See your stores the way our alarm desk does.
A 30-minute walkthrough with someone who knows refrigeration. Bring your store list and controller types; we’ll tell you what connects and where we’d start.