Your actual store estate.
Controller models and firmware, available interfaces, store networking and the people who need access. Identify any required hardware and installation work.
For facilities and maintenance
Refrigeration maintenance software for grocery facilities teams.
You cover more stores than you can visit. Kalder answers the alarms at night, shows you which racks are leaking or struggling, and lets you check the controller before anyone drives.
Questions worth answering first.
Rank issues across every store, check the controller remotely and brief the technician before they arrive.
Who owns each alarm after hours, and who is called next?
Which controllers can we check remotely?
How will technicians confirm the diagnosis and record the fix?
What to measure.
Record the baseline before you start, so the results mean something.
Time from alarm to the right person responding
Repeat alarms and repeat service calls
Remote diagnoses versus site visits
Where to start.
A written scope before you commit.
Turn the initial conversation into a shared evaluation brief. Confirm these items before activating a pilot.
Know who does what.
Define participating stores, access permissions, operating limits, exclusions and overrides. For monitoring, document who receives the alarm, who assesses it and who contacts the service contractor.
Make the decision with evidence.
Agree on the pilot evidence, implementation responsibilities, subscription and monitoring scope, training, support and the complete commercial proposal.
Further reading.
See your stores the way our alarm desk does.
A 30-minute walkthrough with someone who knows refrigeration. Bring your store list and controller types; we’ll tell you what connects and where we’d start.