24/7 staffed refrigeration alarm monitoring for grocers

Refrigeration rack monitoring for supermarkets and grocery stores.

The rack is where most expensive refrigeration failures start: a slow leak, a struggling compressor, a controller that stops talking. Kalder watches every connected rack continuously, answers its alarms around the clock and tells your team which one needs attention first.

2 weeksto flag a rack leak that three years of repairs had missed
11 → 0compressor replacements after monitoring began
24/7staffed alarm desk for rack and case alarms

What a rack already tells you.

A supermarket rack controller records far more than alarms: operating data such as suction and discharge pressures, compressor status, temperatures and setpoints. Most of it is never looked at unless something has already failed.

Rack monitoring puts that data to work continuously, across every store, so problems are found while they are still cheap to fix.

What Kalder watches on every rack.

  • Refrigerant loss: a leak probability and estimated leak rate per rack
  • Compressor distress against the expected operating envelope
  • Controller connectivity, so a silent rack controller is treated as an alarm
  • Setpoints and alarm limits against your corporate standards
  • Repeat alarms that point to a problem worth fixing once
  • Energy use, where electricity meters are connected over Modbus or BACnet

From finding to fix.

KalderIQ ranks findings across all your stores so your team starts with the rack that matters most. Your technician or contractor can open the rack controller remotely through Remote Connect, check the data behind the finding and arrive with the right parts. Rack alarms at night go to our staffed desk, which calls your escalation list and your contractor.

Works with the controllers you have.

Kalder connects to Copeland E2 and E3, Danfoss and Micro Thermo rack controllers, plus BACnet and Modbus devices. We confirm each store before you commit.

Common questions

What is refrigeration rack monitoring?

Continuous monitoring of the compressor racks that serve a supermarket’s cases and walk-ins, using the operating data the rack controller already records to catch leaks, compressor problems, controller failures and setpoint drift, alongside 24/7 alarm response.

Do we need new sensors to monitor our racks?

Usually not. Kalder works from the data your rack controllers already collect. We confirm what is available at each store during setup.

Can you monitor racks across all of our stores?

Yes. Findings from every connected rack are ranked in one view, from a single store to a national chain.

See your stores the way our alarm desk does.

A 30-minute walkthrough with someone who knows refrigeration. Bring your store list and controller types; we’ll tell you what connects and where we’d start.