Refrigeration monitoring for independent grocers and grocery chains, from one store to hundreds.
Kalder monitors single independent stores and national chains with the same staffed alarm desk, analytics and controller support. Start with the stores that worry you, then roll out across every region and banner without changing platforms.
The same platform at every size.
A freezer that fails at 2 a.m. costs the same whether you run five stores or five hundred. Independent grocers use Kalder as their night shift and a second set of eyes on the racks. Regional and national chains use it to see every store on one screen, hold every site to the same corporate setpoint standards and give facilities teams one ranked list of work.
Either way, our alarm desk answers your store alarms around the clock and calls your team, and KalderIQ tells your facilities people which store needs attention first.
What you get from day one.
- 24/7 alarm monitoring with phone escalation to your store and contractor
- Refrigerant leak detection from the data your controllers already record
- Compressor protection analytics that flag distress between service visits
- Alerts when a store controller stops reporting
- Remote access to Copeland E2 and E3, Danfoss and Micro Thermo controllers for you and your contractors
- BACnet and Modbus devices, including electricity meters
- Store groups, corporate setpoint standards and scheduled reports across your estate
Keep your contractors. Give them better information.
Kalder is part of Neelands, a commercial refrigeration company since 1958, so we know how service really works. We don’t replace the contractor who knows your stores. We call them when product is at risk, and we give them the data to fix the right thing on the first visit.
Start with the stores that worry you.
Send us your store list and the controllers in each. We confirm which stores connect as they are, start with one or a few, and agree what success looks like before you roll out further.
The proof.
All case studiesCompressor replacements: eleven in two years, then none.
A pattern of repeated compressor replacements became a series of routine service corrections. The same sites reported no replacements in the first year of monitoring.
A freezer failed before dawn. No product was lost.
A critical freezer alarm before 5 a.m. reached people who could act. Staff moved the product while the contractor restored refrigeration.
The Kalder products behind it.
Common questions
Does Kalder work for both independent grocers and national chains?
Yes. Independent grocers can start with a single store, and national chains run Kalder across their whole estate. Everyone gets the same alarm desk and analytics; larger chains add store groups, corporate setpoint standards and scheduled reporting.
Where does Kalder operate?
Across North America. Kalder is based in Ontario and monitors grocery refrigeration in Canada, the United States, including Hawaii, and Mexico. Tell us where your stores are.
Will we have to change refrigeration contractors?
No. Kalder works alongside your existing contractor. We can call them during an alarm escalation and give them remote access and data for the stores they service.
What do we need to get started?
A list of your stores and the refrigeration controllers, BACnet or Modbus equipment and meters in each. We check compatibility and networking, then propose a starting scope in writing.
Further reading.
See your stores the way our alarm desk does.
A 30-minute walkthrough with someone who knows refrigeration. Bring your store list and controller types; we’ll tell you what connects and where we’d start.